Tracking
The tracking of your
parcel is online traceable. After your order is shipped out, a confirmation
email with online tracking number and link will be sent to you. The tracking
will be valid for your check within 48 hours after you receive the email.
We sincerely suggest you add us to your email list so that you can get
confirmation about your order from us. And remember to check your SPAM/JUNK
folder if you do not receive a reply in 3 days.
Wrong Or Faulty Item
I Received.
If you check that
there is a fault with an item or wrong item you have received, please let us
know straight away through our customer service team. Please include as many
details including the photos as possible about the order and the problem with
the items and we will find a decent way to solve this for you.
Missing Any Items In
My Order.
As different arrivals
of the items, sometimes we don't send all items you've ordered at the same
time, so some of your items will be arriving separately. There is an email
saying if your items sent separately. So first check your email box and if there
are any doubts, please feel easy to contact us.
Cancellation
Your order begins
processing immediately after you pay the money for your order. The processing
time is about 2-4 days, during this time we can cancel your order but after we
send the package away, we cannot cancel it for you. So if you really want to
cancel the order but too late, you can return any unwanted items in accordance
with our free return policy.